Service

Our service team are responsible for performing installations, testing, servicing, calibration and repairs on a multitude of company products both within our workshops and also at our customer sites.

Administration Key Objectives:

  • Establish rapport with all customers and suppliers by answering & responding to all telephone calls, emails and faxes in a timely manner.
  • Provide support to internal departments by organising in and outgoing freight, raising sales and internal jobs, creation of purchase orders for sales and stock orders, and the creation of invoices for all jobs where required.
  • General office administration including providing accurate data entry and creation of reports.
  • Completion of end of month processes and reports within the given time frame.
  • Reconciliation of bank and petty cash statements and accounts receivable.
  • Customer service and reception duties.

Vacancy: Service Coordinator (QLD)

Location: Slacks Creek, Queensland

Work Type: Full Time

About the role:
We are seeking a driven and motivated Service Coordinator who is prepared to put their skills to the test in a diverse and challenging environment.

Key objectives include:

  1. Coordinating and following up on customer enquiries and ordering for services and spare parts.
  2. Ensuring our regular customer services are conducted efficiently and on time.
  3. Assigning service technicians their day to day jobs which include regular services, breakdowns and repairs.
  4. Creating job cards, allocating parts and purchasing items as necessary.
  5. Processing timesheets.
  6. Ensure open jobs are followed up and actioned regularly and sign off on service jobs for invoicing.
  7. Maintain minimum levels of critical spare parts.
  8. Organising incoming and outgoing freight.
  9. Arranging and coordinating subcontractors as required.
  10. Processing, updating, costing and invoicing job cards as required.
  11. Monitoring and maintaining service related stock levels and components.
  12. Maintaining customer [Capital], supplier and company records especially on service specific job cards.

While experience in the weighing industry is preferred, it is not a mandatory requirement as training will be provided where necessary. As long as you have experience in a relevant industry and are willing to learn, be fit and capable of lifting test weights.

Package:
An attractive above award salary package is on offer and includes a salary plus super as well as a company vehicle and mobile. Employee profit sharing is available for the right person.

Apply:
If you have the required experience and are interested in a challenging, rewarding job where every day is different APPLY NOW.

Vacancy: First Year Apprentice (Victoria)

Location: Tullamarine, Victoria

Work Type: Full Time

About the role:
Do you want to experience life in the real world? – Not stuck behind a desk or out the back of a hot dingy workshop learning basic skills. Do you enjoy using your brain as well as your hands? Are you ready to launch a long term career with an organisation who offers you training, development and an opportunity to grow?

Expressions are now sought for a self-motivated and driven 1st year apprentice to join our operations in January 2017. You must possess an outstanding can do attitude, be punctual and reliable, be in good physical shape, have completed year 12, have a driver’s license and willing to combine your hands on learning with formal training. Candidates possessing existing mechanical knowledge (automotive or electronic hobbies) and experience with hand tools will be preferred.

We will support you with on the job training and formal training to ensure that you become a fully qualified Electrician with skills such as Robot Programming, PLC Programming, Safety Programming, Control Cabinet Wiring, Dynamic Laser & Vision Measurement & Detection System Installations, and so much more.

We are specifically interested in candidates who have already completed or currently completing a pre-vocational/pre-apprenticeship program in Electro-Technology.

We will provide the right candidate with support from our dedicated and knowledgeable Service Team, product and process training, including regular traderegulation based courses and in-house training.

Apply:
If you have the required experience and are interested in a challenging, rewarding job where every day is different APPLY NOW.

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